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Superior Support Services
Enjoy implementation and support services that include a complete custom communication plan for your employees, quarterly reviews that evaluate program performance, comprehensive utilization and trend reports, updates on federal and state legislation, updates on doctor and hospital networks, health-related education, and more.
Dedicated Service Teams
You'll have exclusive toll-free help lines and claims professionals dedicated to your company. Employees' questions and claims can be resolved quickly by Anthem associates who understand their coverage needs. Extended customer service hours make it easier and more convenient to get the help they need.
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DataView Online Tools
Easily access analytic report templates with drill down capabilities to support analysis, benchmarking and trending. Easily see financial trends, compare to cost and use benchmarks, produce clinical or network analysis reports, and more. You also have 24/7 access to a comprehensive set of basic account reports.
SAVE Reports
These customized reports combine financial, medical management and clinical data in an easy-to-read format. You get recommendations and possible solutions as well as estimated ROI numbers.
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